Warehouse Infrastructure

Customer Order and e-Commerce Fulfillment Centers

FLOW has three dedicated customer order and e-Commerce fulfillment centers; two located in Jeddah and the third in Riyadh. These developments form part of the implementation of our strategic plan to be the market leader in Saudi Arabia for Contract Logistics and e-Commerce Fulfilment Services.

Our first semi-automated facility in King Abdullah Economic, serving the western Region, has 38,000 pallet positions in its 38m high bay storage facility with an additional 66,000 tote positions of Mini loader cranes in phase 1 for small items goods-to man picking. The facility is designed to deliver 1,700 customer orders per day in two shifts and was operational in November 2017. Phase two of this building will be catering for 5,000 Customer orders per day with an increased storage capacity of 180,000 Pallet spaces and 240,000 tote positions.

Our current Riyadh Facility is a 30,000 SQM building with conventional racking and 28,000 pallet positions, serving Central and Eastern Regions. A new project has been initiated to build another big box in Sudair Industrial City similar to KAEC’s facility but at a bigger and more sophisticated scale. This building should be operational mid of 2019.

All these investments done by FLOW come to ensure customer’s satisfaction is in the first place by being more rapid in response and closer to the customers.

Introduction to our value chain

Freight Forwarding

• Existing Customers
• Potential Customers
• Projects

Air/Sea Port Handling

• Bid For Tender
• Target Carriers

Customs Clearance

• Air Ports
• Seaports
• Batha Border
• Rail Border

Road Transport

• Express
• Heavy Weight
• Cool Chain
• Pharmaceutical
• Courier


• Temperature Controlled
• Pick and Pack
• 3PL Services


• Courier
• Pharmaceuticals
• Parcels
• Packages
• Home Delivery

Distribution networks

FLOW is further expanding it’s own distribution network throughout the Kingdom of Saudi Arabia to enable us to provide our customers with comprehensive home delivery and assembly services on a national basis. To this regard we have commenced with the implementation of hubs in Jeddah, Riyadh and Dammam followed by an additional 12-14 hubs implemented over the next five years.

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