{"id":13960,"date":"2024-08-07T14:48:47","date_gmt":"2024-08-07T11:48:47","guid":{"rendered":"https:\/\/www.flowpl.com\/privacy-policy\/"},"modified":"2025-04-29T19:40:50","modified_gmt":"2025-04-29T16:40:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/flowpl.com\/ar\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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    \n
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    \u0643\u064a\u0641 \u062a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627\u061f<\/strong>
    \n \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f: info@flowpl.com<\/strong>
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    \n \u0647\u0627\u062a\u0641: +966122303999<\/p>\n <\/div>\n\n \n

    \n

    Introduction<\/strong>
    \n Thank you for choosing Flow for transportation. We are committed to protecting your personal data and privacy. For inquiries, contact: info@flowpl.com<\/u>

    \n When you visit our website https:\/\/www.flowpl.com<\/u> and use our services, you trust us with your data.

    \n This policy explains what we collect, how we use it, and your rights.

    \n Please read carefully. If you disagree with any terms, stop using our site and services.

    \n This policy applies to customers, vendors, applicants, and visitors.<\/p>\n\n

    How do we obtain your data?<\/strong>
    \n Through websites, phones, apps, social media, services, sales, and events.<\/p>\n\n

    What data do we collect?<\/strong>
    \n Name, address, phone, email, ID, CVs, payment info (IBAN), and system\/browser data.<\/p>\n\n

    How do we use your data?<\/strong>
    \n For account creation, services, payments, communication, fraud prevention, analysis, and compliance.<\/p>\n\n

    What are your rights regarding privacy?<\/strong>
    \n Under KSA PDPL, you have rights you can exercise via DSR or by contacting us. You may escalate complaints to SDAIA if unresolved.<\/p>\n\n

      \n
    • Right to be informed<\/li>\n
    • Right to access<\/li>\n
    • Right to rectification<\/li>\n
    • Right to erasure<\/li>\n
    • Right to restrict processing<\/li>\n
    • Right to lodge complaints<\/li>\n
    • Right to withdraw consent<\/li>\n
    • Right to data portability<\/li>\n <\/ul>\n\n

      Will your data be shared with anyone?<\/strong>
      \n Only in case of legal obligations or with trusted third parties for service delivery.<\/p>\n\n

      Do we use Google Maps?<\/strong>
      \n Yes, for precise location tracking in deliveries.<\/p>\n\n

      Is your data transferred internationally?<\/strong>
      \n Yes, with protective measures in place per this policy and applicable laws.<\/p>\n\n

      Where is your data stored?<\/strong>
      \n Mostly in KSA. External storage is allowed only with secure providers under PDPL rules.<\/p>\n\n

      How long do we keep your data?<\/strong>
      \n As long as necessary for business\/legal purposes. Then it’s securely archived and deleted.<\/p>\n\n

      How do we maintain data security?<\/strong>
      \n We use organizational and technical controls, but internet security can’t be 100% guaranteed.<\/p>\n\n

      Can this policy be amended?<\/strong>
      \n Yes. This version is dated December 2024. We recommend checking regularly for updates.<\/p>\n\n

      How can you contact us?<\/strong>
      \n Email: info@flowpl.com<\/strong>
      \n Or write to:
      \n Customer Services Department
      \n Flow Company
      \n Khaled Bin Yazeed Street
      \n PO Box 50334
      \n Jeddah 21523
      \n Kingdom of Saudi Arabia
      \n Tel: +966122303999<\/p>\n <\/div>\n\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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